Frequently Asked Questions

At MODERN EYES, your vision and experience come first. We’ve put together a quick FAQs to answer popular questions—but if you need more info, we’re just a call or click away!

(781) 352-4849 | Info@MyModernEyes.com

We look forward to getting to know you and providing you with the best care possible.

Scheduling and Appointments

Appointments can be made by calling the practice at 781 352-4849, or by visiting the Home page.
Yes. We are open from 9:00 AM to 6:00 PM on weekdays, so comprehensive appointments can be scheduled at as late as 5:00 PM. On Saturdays, our hours are from 8:00 AM to 5:00 PM, so the latest comprehensive appointments are scheduled at 4:00 PM.
For popular appointment times, like Saturdays and evenings, we are scheduling about 2 weeks out. If your schedule is more flexible, you can often be seen within 1 week.
If you book an appointment through our website, you will have access to online intake forms that can be completed prior to your appointment. If you schedule an appointment over the phone, we will send a text or email link to our online intake forms.
We understand that things come up. If you cannot make your appointment or will not make it on time, please let us know about it as soon as possible.
If you are running more than 15 minutes late, we will have to reschedule your appointment.

Services and Insurances

We provide a variety of optometric services for adults and children (generally 5 years and up), including comprehensive eye exams, urgent care, diabetic and glaucoma care, cataract evaluations, conventional and specialty contact lens services, myopia control (Ortho-K, MiSight, low-dose atropine), and eyewear sales and service. A more complete list is available on our Services page.
We have a wide selection of independent eyewear and high-online shopquality lens options that can be purchased in-office. Contact lenses can be ordered in-office, by phone, and through our online shop.
Our eyewear selection is constantly changing, but some of our favorite current brands are Etnia Barcelona, LOOL, State Eyewear, American Optical, DB4K, Paul Smith, Gucci, and Balenciaga. We work with all major conventional contact lens brands. We also currently work with Paragon and Euclid Ortho-K lenses and ZenLens scleral contact lenses.
During normal business hours, we have same day appointments available for urgent and emergent situations.
After hours, we recommend that you call 911 or seek care at your nearest emergency room.
We are providers for VSP (Vision Service Plan), as well as most major health insurances, including MassHealth, Medicare, Blue Cross Blue Shield, Mass General Brigham Health Plan (fka AllWays Health Partners), Harvard Pilgrim Health Care, Community Care Alliance (CCA) Tufts Health Public Plan, Cigna Healthcare, United HealthCare, Well Care, and WellSense Health Plan (fka BMC Health Net). We are working to expand the number of plans we accept, so call us if your insurance is not on this list.
A comprehensive eye exam is $155.00 and includes a full ocular health evaluation, an updated glasses prescription, and non-dilated retinal photos. Urgent medical eye exams are $190.00 and cover all necessary diagnostics, imaging, and treatment during the visit. If you're interested in contact lenses, the evaluation cost varies based on your specific needs—please contact us for details.
To help make eye care more affordable, patients can also sign up for a VSP® Individual Vision Plan, which offers savings on exams, glasses, contact lenses, and more. It's a great option if you don't have vision coverage through an employer

Medical Records

To initiate a records release, you can visit our Forms page and complete an online request or stop by our office in downtown Norwood.
There is no fee for the first release of medical records. Subsequent requests are subject to administrative and postage fees, as appropriate.
For current patients of MODERN EYES, a records request can typically be sent within 5 business days. For records being transferred from another practice, it may take up to 9 weeks, including the time needed to transfer the records between different electronic medical records systems. Please let us know the urgency of your request and we will do our best to expedite the process.